Terms and Conditions

TERMS AND CONDITIONS

The sale of wine and all products in general offered on our website www.villagrande.it is governed by these Terms and Conditions of Use.

All products purchased on www.villagrande.it are sold directly by the Villagrande company of Marco Nicolosi Asmundo with registered office in Milo, Via del Bosco 21, 95010 (CT), tax code NCLMRC80B28C351Y and VAT number n. 04920120872 (hereinafter referred to as “Villagrande Company”).
Any other information can be requested directly from the Villagrande company, by writing an e-mail to info@villagrande.it

CONTRACT CONDITIONS

1. The Villagrande Company offers on its website www.villagrande.it wines produced and bottled exclusively in its own factory. Its e-commerce business is aimed exclusively at its end users who are “consumers” exclusively over 18 (eighteen) years of age and in any case in compliance with current law and e-commerce regulations.
2. By “consumer”, the Villagrande Company means any natural person who operates on the www.villagrande.it site with purposes also related to their professional, commercial or entrepreneurial activity, which may be carried out.
3. All orders placed on the site must correspond to normal consumption needs. This requirement is applied both in relation to the number of products purchased with a single order, and in the case of a plurality of orders relating to the same product, even if each order includes a quantity of products corresponding to normal consumption needs. In compliance with the laws in force regarding the purchase of wines and spirits and in consideration of its commercial policy, the Villagrande Company does not sell wine and spirits to people under 18 years of age. By using the website www.villagrande.it, the user guarantees that he is over the age of 18 and that the person who will receive the shipment will also be over the age of 18.
4. These Terms and Conditions of Use exclusively regulate the offer, transmission, acceptance, shipping, methods of purchase and the right of withdrawal from purchase orders for products on the www.villagrande.it site between users and the Villagrande Company.
5. To conclude the purchase contract for one or more products offered on www.villagrande.it it is necessary to conclude the online procedure by following the relative instructions.
6. The sales contract is to be considered concluded when the system sends a purchase receipt, containing a summary of the order.
7. Once the contract is concluded, the Villagrande Company will take charge of its purchase order.
8. For each purchase of products generally offered on the website www.villagrande.it, before sending the purchase order, the Villagrande Company will ask you to carefully read these Terms and Conditions of Use, including the right to withdrawal, to print them and to memorize or reproduce a copy for personal use.
9. The contract with the Villagrande Company is in Italian but an English translation is available.
10. The Villagrande Company may refuse or in any case not execute purchase orders that are incomplete or incorrect, in the event of unavailability of products or for orders that do not give sufficient guarantees of solvency.
In these cases, the Villagrande Company will inform you by email that the contract is not concluded and that the Villagrande Company has not followed up on its purchase order, specifying the reasons and possibly suggesting a possible solution.
11. By confirming the order at the end of the purchase procedure, you declare that you unconditionally accept these Terms and Conditions of Use and undertake to observe them in all relations with the Villagrande Company.
In the event that you do not agree and do not intend to accept even partially these Terms and Conditions of Use, we invite you not to forward the order.
12. By concluding the order, you confirm that you know and accept the Terms and conditions of use and the additional information contained on the site www.villagrande.it, including any references via links, payment methods, shipments, right of withdrawal and privacy and cookie policy.
13. The prices of the products offered are all VAT included. For greater transparency, the cost of transport is shown separately in the shopping cart summary and on the invoice. Prices are subject to updating without notice.

WARRANTIES AND LIABILITY

14. In the case of goods deemed defective, we ask you to inform us by e-mail at info@villagrande.it, so that we can immediately identify any problem.
15. The services are provided without any guarantee, explicit or implicit, which is not mandatory by law.
16. The Villagrande Company cannot be held responsible for errors in delivery due to inaccuracies or incompleteness in the completion of the purchase order by the user, for damages that may have occurred to the products after delivery to the carrier, where the latter has been chosen and commissioned by the user or for delays in delivery attributable to the latter.

SHIPMENTS AND PAYMENTS

17. Shipping costs are automatically calculated by the system based on the weight of the goods ordered and the place of delivery. The Villagrande Company reserves the right to modify these prices at any time and to cancel an order in case of obvious error in the calculation system or in the data entered.
18. The following data are essential for the execution of the delivery:
– Billing data, i.e. billing name, billing address, tax code, possibly VAT number, e-mail address.
– Delivery data, i.e. delivery name, delivery address, tax code, a telephone number, e-mail address.
19. It is the responsibility of the consumer to check the quantity and good condition of the goods at the time of delivery. In the event that the consumer notices damage to the received parcels or signs that suggest damage to the content (eg wine stains on the parcel, broken glass noise, etc.) he is obliged to accept the delivery with “reserve of control” indicating the reasons for the delivery receipt signed to the courier.
The non-acceptance with reservation will prevent the Villagrande company from reimbursing the damaged goods received.
20. For any information or report relating to the shipment of your orders, you can contact our Customer Service directly by e-mail at info@villagrande.it

RIGHT OF WITHDRAWAL

21. In case of purchase of products or services on www.villagrande.it, the user has the right to withdraw from the contract without indicating the reasons within 14 days. The withdrawal period expires after 14 days from the day on which the user or a third party – other than the carrier and designated by the user – acquires physical possession of the goods.
22. To exercise the right of withdrawal, the user is required to inform Azienda Villagrande of the decision to withdraw by communicating their data, the list of goods and services concerned, the reference and the date of the order.
23. The user who withdraws will receive a refund of all payments made to the Villagrande company, excluding delivery costs without undue delay and in any case no later than 14 days from the day the Villagrande company is informed of the user’s decision to withdraw from this contract.
24. These refunds will be made using the same payment method used by the user for the purchase. Where not possible, the user can agree on a different refund method. In any case, the user will not incur any costs as a consequence of this refund.
25. The refund can be suspended until the goods have been received or until the user has demonstrated that he has sent the goods back, if earlier. The user is requested to return the goods and deliver them to the Villagrande company without undue delay and in any case within 14 days from the day on which he communicated the withdrawal from these Terms and conditions of use. The deadline is met if the user returns the goods before the expiry of the 14-day period.
26. The costs of returning the goods will be borne by the user. The user is only responsible for the decrease in the value of the goods resulting from a manipulation other than that necessary to establish the nature, characteristics and functioning of the goods.
27. Damaged or used products are not replaced or refunded, even in part. The user must insert a copy of the order confirmation email inside the packaging box.

LEGISLATION OF REFERENCE AND SOLUTION OF DISPUTES

28. The terms and conditions of use are governed by Italian law and in particular by legislative decree no. 21/2014 implementing the European directive 2011/83 / EU on consumer rights.
29. The sale of products and / or services takes place in the territory of the Italian State and is subject to the laws in force in the Italian Republic. Jurisdiction for the resolution of any dispute will be that provided by the Italian legislation in force at the time of the conclusion of the contract.
30. These Terms and Conditions of Use are periodically modified based on the development of the business and the market as well as in compliance with any updates and legislative changes. Each update and modification will be regularly published on the website www.villagrande.it and will be immediately effective from the date of publication on our website.
31. Users who continue to use the site after the publication of the aforementioned changes accept the new Terms and Conditions of Use without reserve.